Capital One Binding Arbitration
It lets you argue your case before an independent arbitrator who can force the credit card provider to fix the problem and compensate you.
Capital one binding arbitration. Once an arbitrator is selected by the firm you ll. 241 kb pdf credit card agreement for gm extended family card in capital one n a. Credit card agreement for cabela s club cards in capital one bank usa n a. For claims of more than 10 000 it s 375 or more naimark says.
Eno is at work 24 7 looking out for charges that might surprise you and helping you fix them. Among major card issuers chase capital one and bank of america agreed to give up their credit card arbitration clauses for a period as part of a 2009 settlement of anti trust claims. The consumer is required to waive their right to sue to participate in a class action lawsuit or to appeal. So far capital one and bank of america have continued to leave the clause out of their credit card contracts.
Consumer arbitration is the process laid out by capital one contracts in place of a lawsuit. 205 kb pdf credit card agreement for buypower cards in capital one n a. Meet eno your capital one assistant. Find tips for managing money and more from wherever you are.
For arbitration association cases involving less than 10 000 the fee is 125. In december 2009 capital one joined in the retreat and bank of america took its action. If the collector is unsuccessful an arbitration firm is called in. Fairshake helps make this process easy and convenient.
The overwhelming majority of cases involve consumers with unpaid bills typically between 5 000 and 20 000. Read about topics that matter to you. 232 kb pdf credit card agreement for kohl s cards in capital one n a. In binding mandatory arbitration a company requires a consumer to agree to submit any dispute that may arise to binding arbitration prior to completing a transaction with the company.
How binding arbitration works. We re more than just a bank. Sign in to access your capital one account s.